Samsung Transform Android 2.2 – Make Sprint Your Bitch **UPDATED**
*UPDATE: Sprint has released the Android 2.2 Update for the Samsung Transform. This information is no longer valid*
Those of you who don’t care about Sprint, Android, or the Samsung Transform, should probably skip this article and go read one of my other quality posts on this site. For the rest of you, boy do I have some good news.
So, back in October 2010 I got a Samsung Transform from Sprint. It comes with Android 2.1 on it, and Sprint released all kinds of announcements at it’s release basically promising to have an Android 2.2 update available by the end of 2010. As you may notice, this is being written on January 20th 2011. Three weeks past the end of 2010. There is still no Android 2.2 update.
That sucks. Fuck you Samsung, Fuck you Sprint. There are theories behind why it’s not available, and the Sprint service monkeys are basically retarded and won’t give you any helpful information besides ‘you’ll be sent a message when an update is available.’
But rejoice!! Now is the time to make Sprint your bitch! This is what I have just done, it’s not the greatest, but it will make you feel a little better.
Here is what I did:
- Logged into My Account on Sprint’s website.
- Opened a chat with their customer service monkeys.
- Explained how I bought the phone with the understanding that Sprint would update it to 2.2 by end of 2010
- Explained how it is now 20 days into 2011 and asked where the update was.
- waited for the monkey to give me no useful information besides it isn’t available yet.
- Demanded to be credited $5/month
- Was given a counter offer of $5 credit this month
I accepted the $5 credit for this month, as this is the first month without the update.
Next month, if there is no Update, I’ll do the exact same thing.
Some fun facts:
- My Sprint bill is only $40/month because Sprint is my bitch, so $5 off is 12.5% of my bill, this is why I didn’t ask for more.
- You can easily ask for more, but your results may vary.
- You can ask for a percentage off. Example: Demand a 10% credit.
- If they are not willing to give you a credit, ask to speak to a supervisor.
- If they never release the update, there is a chance you could get the credit every month you own the phone. (for me that would be $120 saved over a 2-year plan)
ALSO, if this works for you, and saves you some money, you can return the favor by sharing this site with your friends so they can save money too!.
Nick posted a comment about Sprint saying they never promised the update. Well Sprint, did you happen to see this: http://newsroom.sprint.com/article_display.cfm?article_id=1662
Seventh paragraph down says the following:
“Equipped with the Android 2.1 operating system (but scheduled for an upgrade to 2.2 later this year),..”
That’s from their October 6th 2010 press release.